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Connecting WhatsApp Business

3 min read 12k views Share

WhatsApp is the most popular channel for Dexra users. Here is how to connect it.

Note: You must have a verified Facebook Business Manager account.

Configuration

  1. Go to Dexra Dashboard > Channels > WhatsApp
  2. Click Connect WhatsApp
  3. Log into your Facebook/Meta Business account
  4. Select your Business and WhatsApp Number
  5. Approve permissions and Save

WhatsApp is now connected. You can reply to messages, use AI, and send template messages from the inbox.

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