getting-started/Article

Setting up your Workspace

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Your workspace is the home for your team. Learn how to configure your company profile, timezones, and operating hours.

Operating Hours

Setting operating hours ensures that your customers know when to expect a human response.

  • Navigate to Settings > General > Operating Hours.
  • Select your Timezone.
  • Toggle the days your team is active and set the start/end times.

Outside of these hours, your AI Bot will automatically handle inquiries or take a message.

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