Handling Webhooks

Webhooks

Configure endpoints to receive real-time updates for events like new messages, ticket status changes, and more.

Example Payload

{
  "event": "conversation.started",
  "data": {
    "conversationId": "conv_89sdf8",
    "source": "whatsapp",
    "user": {
        "id": "u_99",
        "name": "Jane Doe"
    }
  },
  "timestamp": 1678234902
}